Payments & shipping

In this section you will find information on the payment and shipping methods that you can choose on luban.it

Luban.it delivers your order to the courier within 24/48 hours of receipt, from Monday to Friday (the dates specified during checkout still apply). The orders we receive during the weekend are processed on the following Monday.

The goal of luban.it is to offer organic products at affordable prices, so that this is possible, our delivery rates favor customers who spend more than € 59 for whom delivery is free of charge.

The shipping cost is calculated dynamically, based on the weight of the ordered goods

PLEASE NOTE: it is advisable to have the package sent to an address where, during working hours, someone is always present.

Unfortunately, at the moment it is not possible to indicate delivery times.

f the package is rejected by the customer, it automatically returns to us. We therefore recommend that you notify anyone who will eventually receive it for you. The courier will instead leave a notice to collect it at the relevant location if he does not find anyone.

PAYMENT METHODS

Payment methods: credit card (Mastercard, Visa)

DAMAGED PRODUCTS

If you receive damaged goods, please notify us within 5 working days by sending us an image of the damaged product via WhatsApp or e-mail. See our Contact page

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